User Guide

Searching the guide

The search box at the top of every page finds the part of the guide you need. Type a word (shift) or ask it the way you would ask a colleague ("I forgot to punch in", "how do I ask for a day off") – the guide matches what you mean, not only the exact words.

Results for "I forgot to punch in"
Results for "I forgot to punch in"

  1. Click the search box, or press Ctrl + K (⌘ K on a Mac) anywhere on the page.
  2. Start typing. Results appear after two letters and update as you type. A half-typed last word is fine, and so is a small typing mistake.
  3. Choose a result with the mouse, or move with ↑ and ↓ and press Enter.
  4. Press Esc to close the results.

Each result shows the section heading, where it sits in the guide (for example Employee guide › Punch Correction) and a short extract with your words in bold. Choosing it takes you straight to that section.

The first time you search, your browser loads a small language model in the background (about 37 MB; your browser usually keeps it for later visits). Until it is ready the results are keyword matches and a note under them says Smart search is loading. When it finishes the same results improve on their own, a few seconds later – for example I forgot to punch in finds Punch Correction, the page for fixing a missed punch.

Everything runs in your browser. What you type is never sent anywhere.

If the note says Smart search is unavailable, keyword matches still work; reload the page to try again. If it keeps appearing, tell your administrator – the guide's server may be blocking the model files.

If you find nothing

  • Use the words you see on screen – a button, a field or a menu name.
  • Try fewer or different words. A search can be up to 200 characters, and only its first 12 meaningful words are matched.
  • Browse from the menu on the left, or see Troubleshooting.