User Guide

Signing in

TimeMarkr has two sign-in pages, one for each portal. Which one you use depends on who you are:

You areSign in withPage
HR / AdminA user ID and a passwordAdmin sign-in
An employeeYour mobile number and a six-digit code sent to it, or a QR code scanned with the TimeMarkr appEmployee sign-in

Each page has a button to go to the other one – Employee Login on the admin page and Admin / HR Login on the employee page.

You always open the application in a browser. The moon button at the top right of both pages switches between the light and the dark look.

1. Admin / HR sign-in

Route: /auth/signin

Admin sign-in
Admin sign-in

  1. Type your User ID.
  2. Type your Password. The eye icon at the end of the field (Show password) shows what you typed.
  3. Click Sign in. You land on the Dashboard.

If something is wrong:

  • With a field empty, the field turns red and says "User ID is required." or "Password is required."

    Required fields
    Required fields

  • With a wrong user ID or password, a window says Login Failed – Error : Invalid User ID or Password. Click Dismiss; a red line stays above the form until you try again.

    Login failed
    Login failed

Forgot your password?

  1. Click Forgot your password? beside the password field. Forgot password – Reset your password using email verification and a one-time code. opens. It has three steps – Email, Verify and New password.

    Forgot password
    Forgot password

  2. Step 1 – type your e-mail address and click Send code. "Email is required." and "Enter a valid email address." appear if the field is empty or is not an address.

    A wrong e-mail address
    A wrong e-mail address

  3. Step 2 – type the one-time code you receive by e-mail.
  4. Step 3 – choose a new password.

Back returns to the previous step and × closes the window.

2. Employee sign-in

Route: /auth/employee

Employee sign-in
Employee sign-in

With a code sent to your phone

  1. Type your Mobile number. The country code starts as +91 (India); click it to choose another – Thailand (+66) and Myanmar (+95) are on the list.

    Number typed
    Number typed

  2. Click Continue. Verify your number – Enter the 6-digit code sent to <your number>. opens, with six boxes.

    Verify your number
    Verify your number

  3. Type the six digits. The code is checked as soon as you have typed the last one; Confirm does the same. Under the boxes, Resend in 29s counts down, after which Resend code sends a new one. Change? beside your number goes back to step 1.
  4. You land on the Dashboard.

If something is wrong:

  • With the number empty, the field turns red: "Mobile number is required."

    Number required
    Number required

  • With a number that is not registered, Login Failed – This Mobile Number is not yet Registered. Check the number, or ask HR to add you under Employee.

    Not registered
    Not registered

  • With a wrong code, Login Failed – Error : Invalid OTP. Type the code again or ask for a new one with Resend code.

    Invalid code
    Invalid code

With a QR code

Route: /auth/employee/qr

  1. On the employee sign-in page click Sign-in by QR code. Sign in with QR code shows a QR code and Code expires in 1:56 – a countdown of the time you have left.

    Sign in with QR code
    Sign in with QR code

  2. On your phone open the TimeMarkr app, go to More → Link Web Session and scan the code, then tap Approve.
  3. The browser signs you in.

When the time runs out the page says "This QR code has expired." – click Generate new code. Sign in with OTP instead goes back to the phone-number page. Every request – approved or denied – is recorded under QR Sign-ins.

Signing out

Open the menu with your name at the top right and choose Logout – see Your account menu.

Related: Your account menu · Finding your way around · Troubleshooting